Customer Outcomes Student Placement Review
by Newcastle Building Society
Rating
-
Skills
4.8
-
Responsibilities
3.0
-
Support & Guidance
4.5
-
Culture
4.5
-
Your Impressions
4.3
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Newcastle Building Society
- 7. Would you recommend Newcastle Building Society to a friend?
- 8. What advice would you give to others applying to Newcastle Building Society
Overview
Monitoring customer complaints and managing pipelines across many business areas. Long term projects worked on also
Skills
Developed new skills in Excel development, general professional skills and a load of FCA regulations
Responsibilities
Yes, I have had the opportunity to lead my own projects and responsibilities when taking ownership of customer issues
Support & Guidance
I have a very supportive team, and also have had the support of the early talent team. I have not needed much support but was always confident it was there if I needed
Culture
Everybody is very friendly and was willing to help with my learning when I first started. I feel very comfortable in meetings with people I am not so familiar with as there is a very friendly atmosphere. Lots of appreciation for the early talent colleagues from everyone I have engaged with
Your Impressions
I had a very good time working here and have had many opportunities to both develop my own personal skills and professional skills
Yes
Research the company values before the interview and prepare situational examples for each. Be friendly and they will like you
Details
Placement (10 Months+)
Customer Service
North East
July 2023
