Management Trainee Review

On a day-to-day basis, I would serve customers at the branch whilst providing excellent customer service to them, deliver and collect vehicles to/from our insurance & corporate customers, go marketing to local companies to help grow the business, develop my knowledge of how to manage costs including debt, overtime & fuel costs and I would become more confident with selling to customers.

I have learnt new skills in the areas of sales, marketing, time & cost management, and personal development, as well as increasing my confidence in customer service, training and people management.

I was given lots of responsibility and because I was held accountable for my personal performance it motivated me to use my responsibility well

I received more than enough guidance during my placement as I had a personal mentor who reached out to me often, took me out for lunch, and had a few video calls to catch up in case I needed any further support. My branch manager took me out for lunch every month to go over my monthly personal goals and spend some time with me talking about my progression in the business.

The company culture was fun and inclusive where everyone from all the branches had similar personality traits meaning that we all worked together to grow the business and could have a laugh together too. The general atmosphere was positive where you were rewarded for your hard work individually and as a team.

I enjoyed my placement thoroughly as I feel like I have grown as a person by being exposed to so many new scenarios from winning competitions to dealing with tricky customers. I am happy to have been promoted during my placement year too as this means I am eligible to be promoted to management roles as soon as I graduate from university. Completing my placement has given me great introduction to management.

Yes

My advice to people applying to Enterprise Rent-a-Car is to be confident and to always have a positive, yes mentality. Having a yes mentality as well as good customer service skills is what working for Enterprise is all about so it is important to work on this!