Retail Banking Review

by Barclays

Best Student Employer

Rating

4.4/5
  • Skills
    4.5
  • Responsibilities
    4.0
  • Support & Guidance
    5.0
  • Culture
    4.5
  • Your Impressions
    3.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • I work in the Secured Borrowing team on mortgages. I analyse complaints data and make a plan on how to reduce these complaints. This includes amending websites, brochures and then presenting the proposed changes to the wider team.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Yes, I have developed my presenting skills and working with a wider team. I have improved my communication skills and now have a greater understanding on how a larger business works and operates.


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 4/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes, I was given the sole responsibility of updating and suggesting changes to the website and brochures which are seen by tens of thousands of people annually.


  • Please rate how meaningful the work you were doing was
  • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Lots of support. I was assigned a team leader who was always available if I needed any help and was very good at explaining everything. Furthermore, I had another intern on my team which helped. There are also lots of wellbeing and support there if needed too.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Company culture is really good. Everyone is very friendly, nice and willing to introduce themselves and help you out. Even though you are there only a short time you are treated equal and given lots of opportunities.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 3/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I have enjoyed my time on my internship. The workload wasn't overwhelming and everyone was really friendly. I found that the area where I was placed wasn't the most challenging and I was hoping to be able to apply what I have learnt at University more.


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 4/5

  • Please rate the future employment prospects at Barclays
  • 3/5

  • 7. Would you recommend Barclays to a friend?
  • Yes


  • 8. What advice would you give to others applying to Barclays
  • Ensure you have selected the program which you think best suits your interests and strengths. Otherwise, just be willing to learn, don't slack and do your best!


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Details

Internship (1 Month+)

Retail Banking

London

July 2023


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