Commercial Banking and Relationship Management Intern Review

Collecting and analysing information about customers and potential customers to determine their financial position and how well they are run to see if they are a suitable customer for the bank to work with and provide financial support, i.e. loans, funding, support running the business. Also monitor existing customers' performance to ensure they maintain a good position and offer support if they are not doing well.

I have learned how to communicate with customers so that they feel comfortable and have a good experience while also getting what you need from them. I have learned this from sitting in meetings and deal forums where I observed experienced team members interact with customers in easygoing and also more difficult meetings. I have also learned how to manage my workload more effectively, I have had to balance multiple projects in a short period of time.

I was placed in a specialised team so I wasn't able to be fully trained to do the job as this would've took longer than the 8 weeks of my internship, so I wasn't able to be given sole responsibility however my team made an effort to explain their work as best they could and gave me multiple resources and examples for me to read through. I was given a mini solo project to do to help the team which I was fully responsible for.

I was given a lot of support and guidance from multiple people in my team and in other teams and someone was always available to help whenever I needed.

There was multiple teams who were all very kind and approachable who always offered help. I did a mix of working from home and in the office. When working in the office there is a very sociable environment and everyone is very friendly and willing to help each other out.

I enjoyed my internship and gained a lot of valuable experience from it. I would recommend it to people in a similar position to me.

Yes

Be open-minded and ask questions, there are a lot of opportunities that you can take if you ask people to get involved and everyone is really helpful and willing to get you involved in many different things as an intern.