Client Service Associate Review

by AlphaSights

Rating

4.3/5
  • Skills
    4.8
  • Responsibilities
    3.0
  • Support & Guidance
    5.0
  • Culture
    3.8
  • Your Impressions
    4.3

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Overview of the role was speaking to clients to understand the industry they were interested in and what type of experts they would like to speak to.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • I've developed my time management, organisational skills, written and spoken communication. I learnt new skills such as project management.


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes, during this placement you were given lots of responsibilities and autonomy, which made you responsible for your work and what you manage. I found this fantastic because it made you feel like you were ultimately part of the client service team.


  • Please rate how meaningful the work you were doing was
  • 3/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • You received lots of support from the people on your team, managers and even mentors.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • The team culture was amazing! Everyone is similar age which means that you have people you can relate to and understand. Also, everyone was so nice and helpful and made sure that you received the support that you needed. It was so fun working there


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 4/5

  • How would you rate the diversity initiatives?
  • 3/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 3/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I enjoyed my placement! The work could be hard and repetitive sometimes which made the placement hard sometimes, but because the culture and people were fantastic it made the days slightly easier. Overall, I would say that this is a great place to have a placement as you have a nice balance of responsibilities and fun too.


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at AlphaSights
  • 3/5

  • 7. Would you recommend AlphaSights to a friend?
  • Yes


  • 8. What advice would you give to others applying to AlphaSights
  • To really understand what the company does and how they help their clients and how a value chain works in a business environment


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Details

Placement (10 Months+)

Research

London

August 2023


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