Business Support Analyst Review

by IBM

Best Student Employer

Rating

3.9/5
  • Skills
    3.3
  • Responsibilities
    2.0
  • Support & Guidance
    4.5
  • Culture
    4.8
  • Your Impressions
    3.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • My tasks included supporting in creating reports of pipeline, revenue results, creating communications, running knowledge sharing sessions, and doing research and creation of slides. At times I worked on client project teams and did other ad-hoc work. Due to the nature of my role, nearly all interactions were internal.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Through the learning platform I have developed some of my skills, and there is a huge range of courses available. IBM mandates at least 40 hours per year of learning, so there is ample opportunity, and many interns complete more.


  • How would you rate the training provided during your experience?
  • 3/5

  • How would you rate your development of industry-specific skills during the experience?
  • 2/5

  • How would you rate your development of personal / soft skills during the experience?
  • 4/5

  • Please rate how these skills have helped you in your career development
  • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Not very much. I obviously was given tasks to complete, and had to an extent prioritize these and keep up to date on them, but there was not much responsibility. I never had to lead a team etc, and most of the tasks I had would not have had a business impact if they were late or incomplete.


  • Please rate how meaningful the work you were doing was
  • 2/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Great support and guidance from both a task manager and foundation manager - the task manager is who you report to day-to-day, and we would have catch-ups at least 2x a week even when we weren't working together directly. The foundation manager held group meetings every 2 weeks, and was always available for hr type questions. There's also great resources on the internet to answer basically any question.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 4/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Very big-company (as expected), so lots of stuff had some convoluted process or took a long time, but also has all the benefits of size and scope that big companies have. A bit more work-from-home than I'd like, as the office is quite empty any day except thursday, however depends on your service line or account, as many were in office a lot. Good socials in early professionals and other areas.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 4/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • Overall was enjoyable, with some points that were a bit boring or slow. I would definitely recommend to someone without much work experience or who does not know what consulting or being in a big company is like.


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 3/5

  • Please rate the future employment prospects at IBM
  • 4/5

  • 7. Would you recommend IBM to a friend?
  • Yes


  • 8. What advice would you give to others applying to IBM
  • Make sure you reach out as much as you can beyond your immediate service line/area as there's loads of opportunities you won't get otherwise


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Details

Placement (10 Months+)

Business Management, Business Operations, Information Technology, Management Consulting

London

September 2023


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