Management Trainee Intern Review

I am a management intern and I serve customers and sell them any additional services that they may wish to add onto their rental period. I also partake in managerial stages which there are four of which help you to become an assistant manager within 8 months if you are really proactive. I also drive cars to and from customers and check to see if there is any damage on any of the cars.

I have developed the following skills: Communication skills: Cold calling customers, Managerial skills: Learning the assistant manager stages along with training in new interns that will arrive, Sales skills: Learning how to appropriately sell services to customers, Team working skills: Working together with our other colleagues to ensure the sales process is as smooth for the customer as possible, Adaptability skills: Being able to adjust to meet the customers needs at all times or when certain cars become unavailable suddenly, Negotiation skills: Being able to agree on a healthy price with customers that meets both their needs and our own needs, Time management skills: Learning how to effectively allocate time to certain tasks such as driving to pick up and close multiple deals within the hour.

The really unique selling point of this internship I would have to say is crucially the infinite amount of responsibility you as an intern are given in such a short period of time. There are interns, management trainees (graduates), assistant managers, branch managers and then area managers, and honestly from my experience I have been treated equally by all of them so far and been given the same amount of responsibility and eased into the workloads that a graduate student would have. Along with that, you are allowed start your 4 training stages to becoming an assistant manager which is the exact same process that a graduate student would be going through in their own placement. So if you are proactive enough in your own internship with enterprise, they supply you with the tools to become an assistant manager in the same time as a graduate would be given in their own placement which goes back to the unreal amount of responsibility each intern is provided with which aids or even accelerates their own career progression much quicker than most MNC's. After 3 weeks as well, each intern is allowed to drive the likes of 241 BMW's and Audi's to customers along with collecting them from certain locations such as vehicle repair garages. You are also trained up with serious sales skills that you are able to develop straight away with customers instead of just typically picking up coffee or doing office work the entire time and not interacting with actual customers. In this, you are eventually given the chances to start and finish the sales process with numerous customers from about 2 weeks into the program which you can then further develop on with reach customer understandably. I am in an airport myself too, so it means that customers come in waves too which allows you to generally relax in-between flights sometimes where you have the chance to work on career progression avenues like the stages processes with your managers. You are also heavily rewarded with each responsibility given which is very unique for an internship.

I am receiving a tremendous amount of support and guidance throughout my internship with Enterprise. From the regular staff, to the assistant manger and right up to the area manager, we were brought on 1:1 lunches with each of them and we spoke about career progression and they answered any questions that we may have had about anything to do with the job or career progression stages. They are always there to help as well when you have a question and are very supportive when you make a mistake and they show you 1:1 where you have gone wrong along with supportive criticism to improve upon.

We learned from the first day of training that one of Enterprise's main culture values is inclusivity and a warm, friendly and rewarding environment for their employees and customers, and I certainly felt that the staff were very friendly and inclusive straight away in the airport and very funny and similar to me throughout. Everyone was young so we all understood and gravitated towards each others humor as well which was an added bonus. The manager did their utmost best to give us the holidays off that we wanted along with any other emergency or additional days of leave too. The hours as well were sometime long but the manager would definitely ensure that they were not for example an late shift with an early shift the next day.

I enjoyed being rewarded and given a wide amount of opportunities along with numerous social occasions for team bonding and leisure purposes such as nights out, bowling competitions or paint balling. I enjoyed being able to drive brand new cars along with the opportunity to be rewarded based on your performance amongst other interns which creates a healthy competitive environment which pushes you to succeed and grow more in your career.

Yes

This is definitely a good internship for anyone who sees themselves in a customer service/managerial/marketing/sales role. It is very rewarding and sometimes challenging but definitely worth it and you will make new friends along the way too that will share the experience with you. The career progression opportunities along with the car driving and financial opportunities are second to none in terms of internships in my opinion!