Customer engagement undergraduate Review
by Volkswagen Financial Services
Rating
-
Skills
4.0
-
Responsibilities
4.0
-
Support & Guidance
3.5
-
Culture
3.8
-
Your Impressions
4.7
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Volkswagen Financial Services
- 7. Would you recommend Volkswagen Financial Services to a friend?
- 8. What advice would you give to others applying to Volkswagen Financial Services
Overview
On a day to day basis I will do my maintenance for our 2 chatbots making new additions and building responses. Additionally i will also work on any projects that i am undertaking at that time however my role consist of working in lots of different areas so no 2 days are ever the same. Depending on what time of the year i will also spend a large amount of my time working on building our key2key files.
Skills
During my time here i have learnt many new skills from improving my email literacy to understanding how to build excel cases. Additionally i have learnt how to run the key2key proves from start to finish. Outside of work skills i have also been able to improve my presenting skills.
Responsibilities
During my placement i have been given a large amount of responsibility, I had been given the chance to run my own projects from start to finish. I found that i liked doing this and actually asked for more opportunities like this which i was given.
Support & Guidance
At the start i was offered plenty of support and i was made to feel very welcome as time went on and i settled into the role i was offered support when i asked for it which was really nice.
Culture
The culture is really good everyone is no nice and supportive and their is plenty of opportunities to meet people and network
Your Impressions
I would say that I have enjoyed my placement there has been times where i have really enjoyed it and some times where it hasn't been as good but overall it has been a great experience
Yes
Be confident and make sure that you understand the role you are applying for and what VWFS does. DONT get confused between VWFS and Volkswagen.
Details
Placement (10 Months+)
Marketing
South East
April 2024
