Services Consulting Associate Review
by SAP
Rating
-
Skills
3.5
-
Responsibilities
2.0
-
Support & Guidance
5.0
-
Culture
4.8
-
Your Impressions
3.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at SAP
- 7. Would you recommend SAP to a friend?
- 8. What advice would you give to others applying to SAP
Overview
The role involved routine work of managing new customer cases and following up with current ones. The main customer interaction is done through chat with occasional Teams Meetings with clients who prefer this method. The cases include adding functionality as well as changing and enhancing current configuration in SAP Concur Expense.
Skills
I have significantly enhanced my communication skills, both in formal interactions with customers and informal exchanges with colleagues. I have learned to adapt to diverse customers from various cultures and languages. Additionally, I have developed proficiency in navigating new systems and customizations. I have gained a deep understanding of the backend operations of SAP Concur Expense, as well as how large corporations manage software on a large scale and handle clients on a personal level.
Responsibilities
I was given full responsibility managing my own work and cases, while at the same time having a mentor who I can contact any time for help.
Support & Guidance
Constant support from my mentor, manager, team members, and placement team.
Culture
The company culture and general atmosphere were incredibly positive and supportive. There was always the opportunity to chat to and network with anyone from any team and get a chance to do stretch projects with them.
Your Impressions
I enjoyed my placement and enjoyed meeting different colleagues and interns.
Yes
Feel free to contact the placement team and ask for more information about the role. SAP culture is great so make sure you apply.
Details
Placement (10 Months+)
Customer Service, Information Technology
London
May 2024
