Customer service executive intern Review
by Pernod Ricard
Rating
-
Skills
4.8
-
Responsibilities
5.0
-
Support & Guidance
5.0
-
Culture
4.8
-
Your Impressions
4.3
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Pernod Ricard
- 7. Would you recommend Pernod Ricard to a friend?
- 8. What advice would you give to others applying to Pernod Ricard
Overview
Processing internal customer order (OSG'S) and making sure they are received by the warehouse, Process and supply external customer orders. Review and checking if stock can be supplied. Review and respond to customer queries and complaints through intelex. Logging and tracking any delivery failures throughout the day.
Skills
I have developed my communication and teamworking skill, through working with a wide range of people throughout the business. I have developed my confidence and initiative through the wide range of tasks I have had to do on the daily basis.
Responsibilities
I have been given immense responsibility through manging and looking after the whole OSG (offer, sample and gift) process. I have also been given responsibility through being a key correspondent to customer complaint and queries.
Support & Guidance
I have been given a large amount of support and guidance throughout my placement through a large and supportive team, constantly teaching me and helping me through my and being provided daily assistance and advise.
Culture
the company culture has been very accepting, relaxed and community orientated. Always have felt a part of team and the wider business. With the perfect work life balance in the centre of the companies culture.
Your Impressions
I have massively enjoyed my experience here, through multiple opportunities to collaborate at work and many opportunities to socialise outside of work.
Yes
Make sure to make the most of the experience by coming into the office as much as you can, asking as many questions as you can and involve yourself in as many opportunities as you can.
Details
Placement (10 Months+)
Business Operations
London
May 2024
