Production Support Review

by Nomura

Best Student Employer

Rating

4.9/5
  • Skills
    5.0
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    4.8
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Daily tasks involves solving application issues reported by traders as well as handling incidents that involves investigating the root cause of it, implementing immediate fixes to restore service. As a production support person, we are in charge of deploying changes and releases in production environment for which we also need to raise change tickets. Collaborating with wide range of teams across the firm to address issues and discuss preventive measure for future is another essential part of the role.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • I have learnt to work in UNIX/LINUX environment and Unix commands after joining my placement which is a crucial skill for production support members. Additionally, I have learnt how to make reports in Power BI and automate it which was a part of my project.


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • I was given every possible opportunities to learn and take as much responsibilities as I can and share the workload of my team. My team were very helpful in my learning curve which helped me take on more responsibilities.


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • At my placement company, I got allocated with a placement buddy who is from the same team as I was in and a Mentor who is from a different team with whom I was able to discuss any issues/concerns. Both buddy, mentor and my team were a great help in my development which made me confident in my role by the end of the year.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • The company culture is very friendly where I personally experienced myself that all people are very helpful and approachable.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 4/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I must say I really enjoy my placement by not only doing the daily work but also enjoyed by networking with other people getting to know their insights. Apart from that there are really good clubs and societies to join like public speaking and running club which helped me personally in improving my verbal speech.


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at Nomura
  • 5/5

  • 7. Would you recommend Nomura to a friend?
  • Yes


  • 8. What advice would you give to others applying to Nomura
  • As a placement student I would advise that it is a very great place to start your career where everyone is very helpful in your growth.


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Details

Placement (10 Months+)

Information Technology

London

June 2024


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