Product Service Placement Review

by Samsung Electronics

Best Student Employer

Rating

5/5
  • Skills
    5.0
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    5.0
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • On a day to day basis I worked on monitoring and optimising the claim management process while also working on projects that aided the European subsidiaries with their customer escalations. I worked with excel for weekly reporting and also analysed the charts I made to present during team meetings. Actions would be taken based on these findings.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • The skills I developed the most were time management and organisation. As a university student, I wasn't required to follow a strict routine, but having a job helped me get into a good rhythm and have more time in the day. I also learnt to be a lot more organised with my tasks and plan my days and months efficiently by setting goals and checkpoints to reach.


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes. That was one of the highlights of the internship. I wasn't treated as just an intern, rather I was treated as a valued employee with responsibilities and projects of my own.


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • I received a wealth of help and information throughout the year I was here. There was no shortage of guidance or support. I could approach anyone in the company for assistance in addition to the ever helpful talent team.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • The company culture and atmosphere was very welcoming and inviting. Everyone was friendly and helpful, ensuring that we learn and grow during this year in industry


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I fully enjoyed the placement experience. I feel it was a very refreshing change from university and it helped me understand what I like and what I don't. It also allowed me to realise what I am interested in working on for the next phase of my life.


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at Samsung Electronics
  • 5/5

  • 7. Would you recommend Samsung Electronics to a friend?
  • Yes


  • 8. What advice would you give to others applying to Samsung Electronics
  • I would advice others to have an open mind and take all opportunities that you are offered here.


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Details

Placement (10 Months+)

Customer Service

South West

June 2024


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