Assistant Retailer Services Review

by Toyota GB

Best Student Employer

Rating

4.5/5
  • Skills
    4.8
  • Responsibilities
    4.0
  • Support & Guidance
    4.0
  • Culture
    4.5
  • Your Impressions
    4.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Collaboration on broad range of projects that are directed towards the retailers and improving their processes. Analyse retailer processes using in-person site visits and quantitative results. Understand customer experience and explore new systems to enhance it. Communicate with other internal departments to ensure standard process and learn from their retailer knowledge. Implement new content and guidance for retailers to use.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • I have learnt to utilise Microsoft applications to a higher level to automate digital processes internally. My confidence has improved significantly and I have been challenged to present to multiple different audiences. Collaboration and teamwork with different stakeholders has improved both online and offline communication skills. Learnt new skills and knowledge related to automotive industry.


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 4/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Depending on the timeline of the project and requirement of industry knowledge. Some projects I was about to be project lead and utilise my own ideas. Others you assisted with retailer visits and analysis. Toyota do challenge you to take opportunities and responsibility of as much as possible.


  • Please rate how meaningful the work you were doing was
  • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Overall Toyota have a very supportive and friendly atmosphere. Everyone provided guidance and their knowledge to help improve my development and learning. Additionally, team members look to support and provide advice if required.


  • How would you rate the support and guidance from your line manager?
  • 4/5

  • How would you rate the support and guidance from the wider team?
  • 4/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Friendly and open to new ideas and suggestions. Everyone was very welcoming and kind. It allowed for mistakes and learnings to occur while providing feedback. There was challenges and they ensure you make the most out of all opportunities if you want to.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 4/5

  • How would you rate the diversity initiatives?
  • 4/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I had no expectations for the placement experience but I have enjoyed the year and been challenged with a variety new things. It was a lovely insight into the automotive industry and the different areas that support the end product. I have ended my placement with lots of personal development and been given an insight into the working world.


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 4/5

  • Please rate the future employment prospects at Toyota GB
  • 5/5

  • 7. Would you recommend Toyota GB to a friend?
  • Yes


  • 8. What advice would you give to others applying to Toyota GB
  • Just be yourself and answer everything the way you want to rather than adapting to what you think you should say. Utilise all previous experiences to show your strengths and personality.


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Details

Placement (10 Months+)

Business Management

London

June 2024


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