Customer Support Specialist for Tape Products Review

by IBM

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.3/5
  • The Role
    4.5
  • The Company
    4.4
  • The Culture
    4.0

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I love this job. I'm in a technical rl so that caters to my interests.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • My team were very welcoming from the offset and continuet to help ad support me.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • My managers are constantly looking out for my development and well being. They are always available to help me when needed even when busy.

    4/5
  • 4. How busy were you on a daily basis?

    • I am very busy on daily basis. Communicating with customers, determining problems and completing reports and oter documents.

    5/5
  • 5. How much responsibility were you given during your placement?

    • I have been given more and moe reponsibility as I've grown and learnt the role better. This was very daunting in the early daysbut now it is reall rewarding.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • My skills have developed considerably in many areas since working in my placemnt. This will allow me tobe a greater asset to the company and enhance my resime if I look for new opportunities.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • A very friendly warm atmosphere.

    5/5
  • 8. How well organised was the overall work placement or internship set up?

    • My placement has been vry smooth. Organisation is at a high level.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • The firm has invested money in me in multiple instructor led course that have heightened my skills.

    5/5
  • 10. What were the perks on your work placement?

    • Subsidised Canteen

    Sports and Social Club

    National Travel

    Company Parties/Events

    Staff Sales/Staff Shop

    Working from home

    Healthcare from home
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • Future prospects are very exciting and faesbile. I have grown so much already and look forward to progressing in the firm.

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • I and my fellows aprentices have developed a ver strong bond and have many close friendshis since our induction course.

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Cost is irrelavant in my opinion. Internally the canteen is very cost effective and this helps slightly with day to day costs.

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • The nightlife in Portsmouth is great. Plenty of bars, pubs and clubs to have a good time in.

    5/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • There is the IBM clubs which provides activities however I haven't looked into it as of yet.

    4/5
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Details

Placement (10 Months+)

South West

July 2012

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