Business Management Summer Intern Review

by Centrica

Best Student Employer

Rating

4.5/5
  • Skills
    4.5
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    4.8
  • Your Impressions
    3.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • I analyzed conversations that British Gas had with customers with the aim of improving them. I made reports, analyzed data and engaged in meetings. A key project I was involved in was related to integrating Generative AI chatbots into customer service.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • I have learnt communication and time management skills.


  • How would you rate the training provided during your experience?
  • 4/5

  • How would you rate your development of industry-specific skills during the experience?
  • 4/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • At certain points I was given large responsibilities.


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • I received ample support from a large and diverse support network.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • I enjoyed certain aspects of the culture such as the work/life balance and the casual dress code.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 4/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I enjoyed my internship to a large extent due to the culture and how interesting the energy industry is.


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 4/5

  • Please rate the future employment prospects at Centrica
  • 3/5

  • 7. Would you recommend Centrica to a friend?
  • Yes


  • 8. What advice would you give to others applying to Centrica
  • Convey your areas of interest in your CV/interviews.


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Details

Internship (1 Month+)

Business Management

South East

August 2024


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