Customer Financial Services - Spanish Speaker Review
by Bloomberg
Rating
-
Skills
5.0
-
Responsibilities
5.0
-
Support & Guidance
5.0
-
Culture
5.0
-
Your Impressions
5.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Bloomberg
- 7. Would you recommend Bloomberg to a friend?
- 8. What advice would you give to others applying to Bloomberg
Overview
The customer financial services accounts receivables role involves managing a portfolio of collections, contacting clients, solving queries, responding to emails, and communicating with other teams within the company. A regular day starts with a worklist of items that need to be completed throughout the day. It includes the people to contact, email templates, phone numbers, and an overall overview of the account. Moreover, each person is assigned with a queue of tickets that need to be resolved.
Skills
I have learned about tax certificates, SAP functions particular to Bloomberg, Bloomberg's core products and services, client communication, internal functions, team work, the end to end process of an account management, accounting procedures, regulatory compliance, critical thinking and problem solving skills.
Responsibilities
Yes, indeed, coming into the internship the amount of responsibility I was given came as a surprise to me which made the whole experience challenging and enriching. During the holiday season, some of the account representatives are off, and we as interns, were being assigned their tasks from the beginning of week 3. The team was very receptive to any questions which made it easier but it was definitely a steep learning curve. Having to make important phone calls having started only a couple days ago was scary but extremely rewarding and made me get comfortable with the clients quickly
Support & Guidance
I received a lot of support. From a whole week of initial training to constant shadowing sessions. Whenever I had any questions the team was always willing to help. I was assigned two mentors who were always attentive of my needs
Culture
The company culture is great. Always felt very welcome and everyone was always willing to help. From the second I walk in the door I feel an extremely nice and diverse atmosphere
Your Impressions
It exceeded my expectations. I enjoyed the role, the internship programme, events, my team, and the people I met
Yes
Be genuine and true to yourself
Details
Internship (1 Month+)
Accounting, Customer Service
London
August 2024
