Customer Support Rep Review

by Bloomberg

Best Student Employer

Rating

4.6/5
  • Skills
    4.3
  • Responsibilities
    4.0
  • Support & Guidance
    5.0
  • Culture
    5.0
  • Your Impressions
    4.3

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.

    • - Helping clients in English and Spanish who are having issues with their Bloomberg Terminal account.

    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?

    • - Better at talking on the phone. - Better networking skills

  • How would you rate the training provided during your experience?

    • 4/5
  • How would you rate your development of industry-specific skills during the experience?

    • 5/5
  • How would you rate your development of personal / soft skills during the experience?

    • 4/5
  • Please rate how these skills have helped you in your career development

    • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?

    • Yes, we were quickly allowed to start talking to real clients and helping them with their issues.

  • Please rate how meaningful the work you were doing was

    • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?

    • - A lot of support, great mentorship and team leader system. - Other full timers around us were super helpful too.

  • How would you rate the support and guidance from your line manager?

    • 5/5
  • How would you rate the support and guidance from the wider team?

    • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?

    • - Very forward thinking, ambitious, and inclusive. Really really good.

  • How would you rate the inclusiveness of the culture?

    • 5/5
  • How would you rate the social opportunities?

    • 5/5
  • How would you rate the diversity initiatives?

    • 5/5
  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

    • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?

    • 9/10

  • Please rate your level of enjoyment on your placement / internship

    • 4/5
  • Please rate how your experience met your expectations

    • 5/5
  • Please rate the future employment prospects at Bloomberg

    • 4/5
  • 7. Would you recommend Bloomberg to a friend?

    • Yes

  • 8. What advice would you give to others applying to Bloomberg

    • - Work hard and don't afraid to be yourself and be genuine, people are much more willing to accept you for you than you might think in the corporate world.

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Details

Internship (1 Month+)

Customer Service

London

August 2024

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