Customer Success Manager Review
by TD SYNNEX
Rating
-
Skills
4.0
-
Responsibilities
2.0
-
Support & Guidance
5.0
-
Culture
3.3
-
Your Impressions
3.7
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at TD SYNNEX
- 7. Would you recommend TD SYNNEX to a friend?
- 8. What advice would you give to others applying to TD SYNNEX
Overview
I answer phone calls and emails from existing Microsoft resellers - this involves providing and advising quotes, and assisting with license and subscription management.
Skills
I have been learning Microsoft Excel, and I have developed my customer relations skills, my email writing skills, and have further developed existing transferrable skills (e.g. communication, team work)
Responsibilities
I have been given similar responsibility to permanent employees of the same role.
Support & Guidance
A lot - my manager had a 4 week training plan ready, I have a direct training contact, and every team member has been willing and open to help when asked.
Culture
Friendly and open atmosphere, collaborative, welcoming
Your Impressions
So far, I am enjoying it a lot.
Yes
Just to apply, and show your human qualities at the assessment day
Details
Placement (10 Months+)
Customer Service, Sales
South East
September 2024
