Customer Success Manager Review
by TD SYNNEX
Rating
-
Skills
4.5
-
Responsibilities
5.0
-
Support & Guidance
4.5
-
Culture
4.3
-
Your Impressions
5.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at TD SYNNEX
- 7. Would you recommend TD SYNNEX to a friend?
- 8. What advice would you give to others applying to TD SYNNEX
Overview
We are on the phones to customers solving queries with our knowledge on the vast environment of Microsoft. Also solving queries on email as well.
Skills
I have developed my organisational, profesional, communication, problem solving and also developing my application of excel further. I learnt how to deal with a high pressure and deliver as well, learnt how to use the resources around me to the maximum potential in order to answer a query
Responsibilities
Yes given a lot of responsibility, treated as an equal member of team. It’s a lot of responsibilities but it is not overwhelming, plus the team is also there to support you and your growth.
Support & Guidance
We had a lot of support and guidance we had one person dedicated to our training and once we finished the whole team was helpful wether it was teaching us directing us to the right person or nudging us towards the right answer
Culture
The atmosphere is really friendly with great banter
Your Impressions
I really enjoyed it, was able to take a lot from it. I was able to meet lots of incredible people and learn about there stories and there insights, I was able to do a lot of work and gain invaluable experience from it
Yes
Go in with an open mind, it will allow you to experience way more, also don’t be afraid to ask for what you want, they don’t know what you don’t tell them.
Details
Placement (10 Months+)
Customer Service
South West
September 2024
