Network Support Engineer Intern Review

by Cisco

Rating

5/5
  • Skills
    5.0
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    5.0
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • - Providing technical support via phone and email to global customers, assisting in troubleshooting and resolving issues across the entire Cisco Meraki product line - Performing in-depth analysis of technical issues by utilizing tools like Wireshark to analyze network traffic and diagnose complex connectivity and performance problems - Collaborating with other teams and team members - Developing a dedicated internship project


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Customer support, advanced networking, cloud management, a broader view of the entire IT sector


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Working with clients and solving network issues during business hours was a big responsibility, however, we always had someone willing to help


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • We received a very extensive technical and soft skills training as well as support on an ongoing basis throughout the internship


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • The best work culture I've ever experienced


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • My overall experience is very positive


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at Cisco
  • 5/5

  • 7. Would you recommend Cisco to a friend?
  • Yes


  • 8. What advice would you give to others applying to Cisco
  • Be yourself, show your passions and interest


    Report this review

Details

Internship (1 Month+)

Information Technology

International

September 2024


View More Reviews