Network Support Engineer Review
by Cisco
Rating
-
Skills
5.0
-
Responsibilities
5.0
-
Support & Guidance
5.0
-
Culture
5.0
-
Your Impressions
5.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Cisco
- 7. Would you recommend Cisco to a friend?
- 8. What advice would you give to others applying to Cisco
Overview
As a Network Support Engineer, I was responsible for providing high-quality technical support to our growing client and partner base. I diagnosed problems and troubleshot the entire Meraki product line, including wireless access points, security appliances, and switches. As a problem-solver passionate about networking, I was enthusiastic and tech-savvy, eager to contribute to the team. In my customer-facing role, I interacted with a diverse group of teams, gaining valuable experience and opening up endless opportunities for career growth in a fun, challenging, and fast-paced environment. I took pride in doing excellent work, always looking to both teach and learn from those around me.
Skills
new skills - meraki product knowledge and troubleshooting, technical knowledge development - work with Wireshark
Responsibilities
The cases I was allocated were tailored to my progress within the company, ensuring they were appropriate in difficulty and scope for an intern. I was given regular phone and email cases that aligned with my starting journey, allowing me to build my skills and grow in a structured way.
Support & Guidance
I received consistent daily support and guidance, which made sure I never felt alone, even while being granted the independence to work on my own.
Culture
The company atmosphere is highly collaborative, where everyone is in it together, valuing knowledge as power and actively supporting each other's growth.
Your Impressions
I enjoyed the time spent at Meraki immensely. I learned a lot and was able to develop key troubleshooting skills very fast. The level of professionalism is inspiring and the team’s dedication is ensuring growth. I really liked all the events planned for us and the care taken by Lisa and the rest of the recruitment team. My line manager really dedicated their time to allow me to grow and showed care. Thank you for this opportunity!
Yes
Be brave and care deeply.
Details
Internship (1 Month+)
Computer Science
London
September 2024
