Customer Services Analyst Review

by Cummins

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.9/5
  • The Role
    4.8
  • The Company
    4.1
  • The Culture
    2.5

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • It was an awesome experience working for Cummins. I thoroughly enjoyed my time with the company.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • The work environment was excellent. Every colleagues were very supportive and helpful. They never treated me as any different than an employee.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • The management was very helpful. They were always there for every student. We had various training from the company throughout the year.

    5/5
  • 4. How busy were you on a daily basis?

    • It was fairly busy in my everyday job. I have been given lot of responsibilities as a student and I enjoyed it.

    5/5
  • 5. How much responsibility were you given during your placement?

    • As compare to other students in my plant I have been given a lot of responsibilities by my department and I gave my 100% effort.

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • With my experience I can say that doing a placement helped me a lot. It gives a better perspective in life, I have learnt a lot of things which is not possible in academic life.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • The atmosphere was quite nice and very professional.

    5/5
  • 8. How well organised was the overall work placement or internship set up?

    • Being such a big organisation the entire placement design was excellent. Students were encouraged to involve with so many activities apart from their job roles.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • From my point of view spending 1 year with the company was the most valuable experience in my degree and I really appreciate the way company treated me.

    4/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Subsidised Canteen

    Sports and Social Club

    Company Parties/Events

    Above 25 days holiday

    Healthcare from home
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • Future employment prospect is very much bright. However global recession made a huge effect on the recruitment of the company. I am quite hopeful that I will be offered a job in the near future.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • We had over 30 students in the plant and we all use to go out every now and then. I must say I had a good social time.

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Unfortunately, the town was very small and there was not many things to do. Living expenses was also on the higher side.

    2/5
  • 14. What was the Nightlife like in the area you worked?

    • There was only 1 club in the town and it was horrible.

    1/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • I was involved in lot of sports activities from the company but nothing really outside work.

    3/5
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Details

Placement (10 Months+)

Scotland

August 2009

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