Video Ops Support Analyst Review

by GSK

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.2/5
  • The Role
    4.3
  • The Company
    4.3
  • The Culture
    4.0

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • Had a good year with colleagues experienced in showing new students how to get into their roles as quickly as possible, interesting tasks and a good placement student community.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • Very. I got to take on the daily tasks by myself just a few weeks in.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • Apart from always having someone in the team available for questioning, I also had short 1:1 sessions with my manager two times a month, who really made sure I felt comfortable with coming forth with any issues at all.

    5/5
  • 4. How busy were you on a daily basis?

    • The mornings could sometimes have a lower work load than for example lunch hours and the afternoon. You could say that things were running in a slower pace parts of the day, and were really hectic during other parts.

    4/5
  • 5. How much responsibility were you given during your placement?

    • I worked on a help desk which meant that I was a voice for our team in the UK. I also got to take on and follow through tickets for failed network devices around the world. I would say that I was given a fair amount of responsibility.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I am now able to show future employers that I have one year's experience within IT help desk support, involving database management, ticket resolving, and a lot of customer service.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • Good. The office building itself was a nice to work in, and I had no problems with any colleague at all.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • Did not once think it was badly organised.

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • I never went through any certifications or such, but they do have a lot of internal company courses related to for example incident management.

    4/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Sports and Social Club

    Subsidised/Company Gym

    Financial Bonus

    Company Parties/Events

    Staff Sales/Staff Shop

    Working from home
    5/5
  • 11. How appealing are future employment prospects within the organisation?

    • Apart from the graduate scheme, there are also opportunities available for contract work. I will not be working within this industry though - for other reasons.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • It was.

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • It's quite expensive with public transport and rent in London, but I managed.

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • 30 min tube ride to central parts of London.

    5/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Yes.

    4/5
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Details

Placement (10 Months+)

Information Technology

London

July 2013

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