Customer Care Field Ops Business Analyst Review

by Vauxhall

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.8/5
  • The Role
    4.4
  • The Company
    3.4
  • The Culture
    3.5

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • PLEASE NOTE: This review was for a placement at General Motors prior to the amalgamation of Vauxhall and General Motors (The RateMyPlacement Team) I thoroughly enjoyed my time at GM. The work was varied and sometimes challenging but overall, I have learnt a great deal about many different areas of business.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • Everyone in my department was very enthusiastic and helpful and I felt right at home. Throughout the year I took on more and more responsibility so that, by the end of my time there, I was creating investigative reports for senior management which were distributed to Retailers country-wide.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • General Motors have a support system in place whereby, outside of your department you are assigned a mentor who you are able to meet with on a regular basis or simply when you are struggling during your placement. There is a large number of undergraduated working in different roles across General Motors based in Luton and so, there is always someone to talk to who is going through the same thing as you.

    5/5
  • 4. How busy were you on a daily basis?

    • Overall there were monthly cycles in my workload whereby results became available at month end and so I would be very busy between this point and when I had to present my monthly analysis. Workload also grew over the course of the year as I was able to take on more responsibility.

    4/5
  • 5. How much responsibility were you given during your placement?

    • Please leave a comment on this question...

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • Please leave a comment on this question...

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • My office was fairly laid back and enjoyable to work in. Everyone got along well and myself and the other undergraduates who worked their took to organising get togethers for colleagues across our departments.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • Please leave a comment on this question...

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • Cuts in training programs resulted in a delay for undergraduate training. However we were given excel and presentation training and there are plans to increase the training investments with future undergraduates.

    4/5
  • 10. What were the perks on your work placement?

    • Sports and Social Club

    Company Car

    National Travel

    Company Parties/Events

    Staff Sales/Staff Shop

    Working from home
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • General Motors is currently trying to pull itself out of serious financial difficulties and it is therfore difficult to predict the availability of graduate positions.

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • With such a large number of undergraduates all living and working in one place, the social calendar was pretty packed!

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Being down south is always a bit more pricey but Luton was fairly cheap. My accomodation was shared with other undergraduates and wasn't badly priced.

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • Luton may not have too much to offer aside from a couple of night clubs but the town is in a good location for nights out to Watford, Milton Keynes and London.

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • GM has a sports facility right by it's main headquarters which is only accesssibly to its staff and has excellent facilities. We also had the opportunity to take one afternoon per week to volunteer at local schools on Young Enterprise ventures.

    4/5
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Details

Placement (10 Months+)

Scotland

June 2010

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