Intern Review

The internship as a whole was a great experience for me. The people at my branch were always there to help and they definitely made us all feel welcome. The training was also very thorough which meant you knew exactly what to expect when you went to your branch. As for the job, I really enjoyed the customer service side of Enterprise which allowed me to develop and learn new skills.

I was based at the Glasgow Airport branch during the summer with 4 other interns. Sometimes there were some pretty hectic days but no matter how hectic it was my colleagues were always there to support me and make sure everything was going ok. Being an intern I thought I would have been made to feel a bit inferior, but this was not the case at all at Enterprise. I felt part of the team on my first day and my managers were excellent at making sure I was on the right tracks. At my branch we all got to know each other really well and even went on a couple of nights out together which was fun!

This was one part of my internship that stood out the most. My managers were excellent and I have to say they are probably the best managers I have ever had in a job. They always motivated everyone and gave us all feedback to make sure we knew what we were doing.

The days flew in! I think this was because I always had something to do to keep me busy- whether that be completing my management trainee folder or helping the branch by doing some paperwork. There was always something to do which meant I was never sitting around bored.

All of the interns were given a lot of responsibility during our internship and this motivated us all to do well. We were made to feel like part of the team and being given extra responsibility made us all feel more involved in the business.

The customer service skills that I learned will definitely be the most beneficial for my future. the level of service that customers receive at Enterprise is exceptional and throughout my internship customers were always complementing us and telling us how they have never received such great customer service. This will be a skill that will be very useful for my future career path.

Everyone was always positive and motivated. If you were having a bad day then someone was always there to cheer you up!

The training was very well set out and the fact that you got a full week of training before properly starting the job meant that you really got to know the business properly and know what you had to do. There were also a few other training days throughout our internship that taught us more about Enterprise as a multinational company and this was useful to know and also helped to teach me about the business side of Enterprise.

Enterprise invested a lot of time into ensuring we were all well trained. We got a full week of training before the job started and a further two days of training throughout the summer. Each training day was great and well structured. It really have you a feel of what the working world is actually like! We also got to go to an intern BBQ at the end of our internship. All of the interns got to go and we all presented some business ideas and then celebrated out internship with a BBQ. This was a great event and meant that all the interns could meet up to discuss their summer at Enterprise.

The branch I worked at offered me to come back at busy times such as Christmas. I also completed quite a lot of my management trainee folder which is the same scheme that graduates go on. This means that when I finish uni there is the potential for me to work for enterprise full time.

All of the interns would keep in regular contact to see how everyone was getting on and the fact that we got to see each other quite frequently at training days meant that we were always planning nights out. At my branch we went on a few nights out which were great fun and made everyone get to know each other better!

I live in Glasgow so I only had to pay for petrol to get me to the airport. This meant that it was not very costly and the fact that the internship was paid well was a great bonus!

Glasgow is a great city and there is always plenty to do! There are loads of nightclubs, bars and pubs which means you can go out literally any day of the week.

My branch arranged some nights out which meant we could socialise outside of work.