Customer Relations Intern Review

by Hiscox

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.5/5
  • The Role
    4.3
  • The Company
    3.5
  • The Culture
    2.3

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • Very fun, interesting, varied. I enjoyed the travelling and working with people across the company.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • Very friendly manager and colleagues.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • Very well supported. Travel expenses and hotel rooms were arranged without a problem and always taking into account my needs.

    5/5
  • 4. How busy were you on a daily basis?

    • Varied from day to day depending on whether I was travelling between offices or having project meetings or video conferences with other interns, HR or my manager.

    4/5
  • 5. How much responsibility were you given during your placement?

    • To a large extent I was responsible for what I did and which office I worked in.

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • Very good experience for 'and beyond'. Less so for my degree studies.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • I worked in 5 different offices. Each with a different 'general atmosphere', all very friendly.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • On the whole very well. One or two glitches.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • Interns had excel, powerpoint and presentation and personal impact training.

    5/5
  • 10. What were the perks on your work placement?

    • National Travel

    Company Parties/Events
    3/5
  • 11. How appealing are future employment prospects within the organisation?

    • Quite appealing if you are looking for a company that is successful and growing, has a professional and enjoyable working environment and reasonable working hours.

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • There were only 7 interns and I did a lot of travelling and wasn't actually based in London so I did miss out a few things.

    3/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • I was based in Colchester but only spent half my time there. Whenever I was away from Colchester I received a £25 allowance for food and that covered most of the cost of living and socialising. I rented a room in Colchester for 9 weeks (even though I only slept there for around 30 nights) which cost £750 and included food.

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • Colchester had a fair bit going on for a smaller place, Manchester was good, London was expensive, York was quiet and Glasgow was okay.

    3/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Aside from company drinks, teams meals or parties there wasn't much.

    2/5
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Details

Internship (1 Month+)

Data Science, Business Management, Customer Service, Science

November 2013

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