Service Delivery Manager Review

by CSC

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.1/5
  • The Role
    4.6
  • The Company
    4.2
  • The Culture
    3.3

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I was given a lot of responsibility early on, partly due to a good manager, and was allowed to prove myself. I was allowed to get involved with projects far beyond my ability or experience and quickly learnt to keep up.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • At no point was I seen as a Student - rather a key member of the team.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • I was often left to my own devices, but if you like being micro-managed and having your hand held CSC is not the place for you.

    4/5
  • 4. How busy were you on a daily basis?

    • I can honestly say I was not bored at any point on my placement. In fact I often had too much work on.

    5/5
  • 5. How much responsibility were you given during your placement?

    • I was given sole responsibility for 10+ Trusts after 3 months. I attended (external) meetings on my own, liaised with clients and set my own workload and priorities.

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • The 'soft' skills I have picked up and developed will be invaluable in any line of work.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • People generally keep themselves to themselves, and I did not have much face-to-face time with my team as we were geographically dispersed. However I never felt lonely and help was always only a phonecall or email away.

    3/5
  • 8. How well organised was the overall work placement or internship set up?

    • I had a very good manager who placed faith in me early on, which really helped. The recruitment team are always available to help.

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • Paid for training courses and material, expenses, visits to Trusts, presentations. Regular lectures and talks from external and internal people. Online training provided and encouraged.

    5/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Subsidised Canteen

    National Travel

    Staff Sales/Staff Shop

    Working from home
    5/5
  • 11. How appealing are future employment prospects within the organisation?

    • I have a job waiting for when I graduate.

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • We all knew each other and got along very well.

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Hampshire is generally quite expensive for rent. Further North will be cheaper.

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • Guildford is good for pubs and restaurants. Aldershot is quite rough - I would not recommend going out there.

    2/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Opportunities to volunteer and get involved in charity projects

    4/5
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Details

Placement (10 Months+)

Scotland

July 2010

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