Customer & Partner Experience Analyst Review

by Microsoft

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.4/5
  • The Role
    4.4
  • The Company
    4.3
  • The Culture
    4.4

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • There was never a dull day at Microsoft. Pretty much every week there was an internal product lunch, charity work and cake sales, festive celebrations and even Microsoft's very own festival.

    5/5

  • 2. To what extent did you feel valued by your colleagues?
  • They treated me exactly the same as any other employee, they always asks for my opinion and have me lots of responsibilities.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • I had an amazing manager. I met with her bi-weekly to discuss my progress and commitments. She would always make sure I fully understood any project I was given. She also helped me to explore my other areas of interest that were not part of my job role.

    5/5

  • 4. How busy were you on a daily basis?
  • I often had a lot of work on and I had to put in quite a lot of extra hours to get it all done. But I really felt that over the year this really helped me with time management and setting my own deadlines.

    2/5

  • 5. How much responsibility were you given during your placement?
  • I was always given lots of responsibility and I felt valued. However my team would always make sure that I was comfortable with the project at hand before giving me a big responsibility.

    5/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • I now have a lot better time management. I also have a better and more efficient work style for my final year of studies. I can also reflate a lot more of my course to the real world of work.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • The office is open plan, every deak is a 'hot desk' Which allows for you to communicate easily not only with your team but with other teams too. There were lots of launches and socials too. There was also a great intern community and we would often meet up for lunch.

    5/5

  • 8. How well organised was the overall work placement or internship set up?
  • My placement year was externally well organised. HR always new what we were up to and helped to make sure that we made all of our annual commitments. The staffing team also organised great talks and networking events throughout the year. They also set up a really useful mentoring scheme.

    5/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • When I first joined the company I was given an induction week helping me to understand the business overview, a history of the company and the company values. After my induction week I was then given a three week handover from the previous intern. I was then given continuous on the job training throughout the year.

    5/5

  • 10. What were the perks on your work placement?
  • Flexi Time

    Subsidised Canteen

    Sports and Social Club

    Subsidised/Company Gym

    Company Parties/Events

    Staff Sales/Staff Shop

    Working from home

    4/5

  • 11. How appealing are future employment prospects within the organisation?
  • The graduate scheme is very competitive and there are very few roles in marketing. So getting through to this stage up against other valid candidates will be tough.

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • The interns often met for lunch, we also had a welcome day, induction week and mid year event and end of year event with all of the 110 interns, which was organised by HR. there was also an intern team that organised quarterly socials with other interns in Reading.

    5/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • Reading was a student town so during the week you could get good student deals. On the weekend however, it was slightly more expensive.

    4/5

  • 14. What was the Nightlife like in the area you worked?
  • There are lots of bar, clubs, cinemas and restaurants in Reading as well as the university students union which you can attend with an NUS. Although there are not as many clubs as the big cities there is definitely enough to keep you entertained.

    4/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • Endless opportunities were offered to me outside of my day job. Such as getting involved in extra projects, intern teams, charity work, internal careers fairs , sports clubs...

    5/5

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Details

Placement (10 Months+)

South East

November 2013


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