IT Support Analyst Review

Far exceeded my expectations in terms of offering a diverse and engaging job scope with unlimited development opportunities for those who proactively seek them.

Working in close-knit account teams consisting of IBMers of varying seniority. Despite being a placement student I was assigned tasks to which I was best placed to tackle, and was very much considered part of the team and feel I have built a very strong professional network.

I was offered outstanding support throughout the entirety of my years placement, a key contributor allowing me to make the very most out of the opportunity and assisting both my personal and professional development.

Varying depending on role (I was able to take on several throughout my year). Many times the extent to which I was busy depended on me actively seeking work to fill any quieter periods - in this sense I was able to always keep myself busy and continue to work on new and exciting projects. Use of initiative is actively encouraged and roles are extremely flexible - I had no problems taking holiday when requested and completed University work around the job.

Often tasked with business critical tasks and problem solving. Eventually progressed to a client facing role on a key account and took on tasks usually in the remit of much more senior roles.

Developed a broad range of skills that can't necessarily be taught at University, but that compliment my studies well. Certainly skills I can utilize in my future career and final year of University in the more immediate future, and skills transferable to a wide range of career choices.

Experienced both highs and lows in a high pressure environment. This kept things interesting and brought a real sense of team spirit which also made for a good social aspect, particulary with fellow placement students.

Did have some issues accessing IBM systems in the beginning meaning I wasn't fully productive immediately and would have benefited from a longer handover. However, this has presented opportunities to suggest improvements to the company for future intakes.

IBM invested significantly in me, not only in trusting me to represent a reputable company in front of its key clients, but also funding my travel whilst working away on client account, providing me with my own Amex as part of this and also investing time is supporting me and assisting my development through one-to-one meetings and mentoring sessions.

Certainly my first choice for a Graduate role, with a widely respected graduate scheme in the industry. Exciting job roles available and a chance to utilize the network I have built over this past year.

There was, although I was often working away from my base location. Many of the fellow students lived together which made for a good social scene. On client account staying away I often went out with members of the team and took this opportunity to not only learn more about the account but also continue to expand my professional network.

Hard to say as I lived at home (living fairly locally to my base location) and in fact was funded by IBM to work away on client projects for the majority of my time.

Based at the Warwick site so nights out usually consisted of heading to the bars and clubs in Leamington Spa. Limited in choice but always a good night with good company.

Again difficult to answer being away so much, but yes there was an IBM club which both advertised and part subsidized regular events such as Casino nights and a day at the races.