Technical Support Intern Review

by BT Group

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.2/5
  • The Role
    4.4
  • The Company
    4.0
  • The Culture
    4.1

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • The internship was great fun and very informative of how software development is conducted in a global business. The work was both challenging but also incredibly interesting; at the forefront of technology.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • The teams provided constructive and friendly feedback about the work and valued our contribution as interns to the company.

    4/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • The supervisors provided constructive and friendly feedback about the work which helped the direction of the projects.

    5/5
  • 4. How busy were you on a daily basis?

    • The workload was high, but it was interesting so whilst often busy it was not at all dull. This would depend on the project given, however.

    5/5
  • 5. How much responsibility were you given during your placement?

    • We were in pairs and would collaborate on ideas together with equal say and impact. Ultimately the supervisors would listen to these ideas and make decisions with us.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • The skills I learnt at BT were of extreme value and I got an incredible amount of exposure to technologies I'd never used at university. It has been a huge help to know aspects of software development is business and picking up knowledge of new tools and technologies.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • There was a lot of hard work being done by all but the atmosphere was incredibly friendly and having a quick coffee while talking about the progress to other teams was a nice way to get new ideas.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • The internship was organised very well and everything was planned for us perfectly. Several interns did have issue with tax-codes and pension-schemes however, but we were provided with guidance for this.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • The company put a lot of effort into giving us everything we needed to fulfill the goals of the project ranging from hardware, software and just general advise.

    4/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Subsidised Canteen

    Subsidised/Company Gym
    5/5
  • 11. How appealing are future employment prospects within the organisation?

    • The employment prospects were very good. Those who performed well were invited to an assessment centre. The prospects are very good and diverse; people can progress into almost any area.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Whilst working there the current graduates invited us out many times and it was the perfect way to meet new people in the department.

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • I lived at home due to being local but other interns weren't too displeased with the amount paid for rent. Socialising costs are also very fair.

    4/5
  • 14. What was the Nightlife like in the area you worked?

    • There are multiple bars and clubs around the Ipswich area which we went to several times.

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • They had sports events and quiz nights that all interns were invited to.

    5/5
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Details

Internship (1 Month+)

Computer Science

East of England

June 2014

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