Customer Insight Assistant Review

by John Lewis Partnership

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.3/5
  • The Role
    4.0
  • The Company
    3.1
  • The Culture
    2.5

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • I find it very hard to think how much could have gone better., being constantly given opportunities to perform and push my development that bit further.

    5/5

  • 2. To what extent did you feel valued by your colleagues?
  • It took a while, but once I got settled into the job the team understood where my skills lied and would actively look for me to solve various problems that they themselves couldn't manage - which felt empowering for a placement student, something I didn't expect.

    4/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • I had regular catch ups with my line manager and she always understood when work was getting on top of me and managed me well through out

    4/5

  • 4. How busy were you on a daily basis?
  • Even to start with in my first three months I felt busy most days but no where near as busy as I did towards the end of my placement. Only a few times did I feel I had a little too much on, but very rarely and always just about manageable

    4/5

  • 5. How much responsibility were you given during your placement?
  • Again, felt like quite a few pieces I had were very high level stakeholder pieces and had very little room for error. A lot of which I wasn't expecting but very pleased to have experienced

    4/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • The skills I developed in my role in Insight didn't directly transfer over to university module, but the bigger picture of company operations and how it functions most definitely did.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?
  • A very welcoming and chatty team that I thoroughly enjoyed being part of and would work with every single one again.

    5/5

  • 8. How well organised was the overall work placement or internship set up?
  • I think the management of myself within the team was very good. However, external to my department and general scheme could have been done better, with days for all placement students to meet (called development days), there was not as good organisation in terms of what exactly we wanted out of the "development days".

    3/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • I didn't have very much training despite being given the opportunity once, for it to then be pulled. The odd piece of software or system, but no direct investment.

    1/5

  • 10. What were the perks on your work placement?
  • Subsidised Canteen

    Sports and Social Club

    Subsidised/Company Gym

    Financial Bonus

    Company Parties/Events

    Staff Sales/Staff Shop

    Working from home

    3/5

  • 11. How appealing are future employment prospects within the organisation?
  • The organisation is very appealing, but despite really enjoying my time in the insight department, I don't think I see it as a long term career prospect. Other areas within marketing did interest me a lot but it is very difficult for graduates to get into the company without coming through the grad scheme which isn't marketing orientated, more business wide.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • I lived with 5 other placement student on the scheme which I enjoyed and did get along with a lot of the other students as well when we met up at work for lunch etc.

    3/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • I paid very little rent while living in Reading (about 30 mins car journey to Bracknell in traffic) and by living in a house I shared the petrol money 5 ways with the others also travelling to the same offices.

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • It was good when I went, but expensive as we were only really out on non-student nights. It was quite rare for us to go out as a lot of us were away at weekends.

    3/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • There was a lot, one of which I embraced the most was football which I played 5-a-side and 11-a-side once a week, with the opportunity to play at Reading F.Cs stadium which was a highlight! There were also various cricket events in the summer as a sponsorship deal had just started with the ECB, so I went to a few games free of charge.

    3/5

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Details

Placement (10 Months+)

Market Research, Marketing

South West

November 2014


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