Route Cause Analyst / Business Improvement Practitioner Review

by BT Group

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.8/5
  • The Role
    4.6
  • The Company
    3.4
  • The Culture
    3.1

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I really enjoyed working for BT, its a company i thoughht i would never see myself working within. However after experiencing a placement i feel this has opened my eyes to a career in the telecommunications industry.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • Working remotely from my immidiate team brought with it alot of challenges and benefits. But they made me feel welcome and were really supportive taking into account that I was still a undergraduate student and also allowing me the time i required to work on my university assignments.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • My line manager was fantastic really supportive and helpful. was always there for me if i had any questions at all. Understood my situation and was more than happy to arrange for me to go to his site and work the odd day if i felt i was getting out of my depth or needed a face to face.

    5/5
  • 4. How busy were you on a daily basis?

    • Working with people all over the country and people who were also working on other projects at time i could have been busy, but there is always people running other projects for me to jump in on and get involved. I beleive on a placement year you make your own workload as in the fact that always make sure you ave something to do.

    4/5
  • 5. How much responsibility were you given during your placement?

    • All the projects i were involved in were owned by me, I took them from early ideas (chat at the coffee machine) to planning implimenting and tracking the projects, it was my responsibility to make sure they were delivered.

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • Being thrown into a highly professional environment, meant that i was picking up skills and ways of working i have never been faced with before. I feel the experiences and knowledgei have gained on my placement will be with me for life.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • the atmosphere in the office was one of commitment and delivery however the guys all knew how to kick back and relax. But we were all aware of why we were there.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • I was one of the last placement students to be accepted onto the Bt scheme. It felt a bit rushed and last minute, however i made it to my first day and im still here now. So those early hickups are long forgotton now.

    3/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • They invested alot in terms of providing me with the tools for my progression and an environment that allowed me to learn and develop. With BT being a global company with a well renowned graduate scheme i had no issues that there undergraduate placements would be superior to others in the industry.

    3/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    National Travel

    Company Parties/Events

    Staff Sales/Staff Shop

    Above 25 days holiday

    Working from home

    Healthcare from home
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • I am hoping that my perfomance in my placement year will allow me to get a graduate position.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • i was the only placement student on my site, however i interacted well with the young lads and lasses working on the phones in the call centre as they were more my age.

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • The cost of living and socialising was ok, it can always be better for anyone anywhere

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • Its Newcastle !!! say no more

    5/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Not really throught my placement.

    1/5
    Report this review

Details

Placement (10 Months+)

North East

December 2010

View More Reviews