Customer Service Assistant Review

by Golfbreaks.com

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3/5
  • The Role
    3.4
  • The Company
    3.2
  • The Culture
    2.3

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • The work was good, however could be monotonous at times

    3/5
  • 2. To what extent did you feel valued by your colleagues?

    • There is a really positive atmosphere amongst all staff members

    4/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • Yes support was given by my manager and we had regular meetings to discuss any support I required

    5/5
  • 4. How busy were you on a daily basis?

    • In the peak periods we were extremely busy, in the quieter months where is was slow were given work from additional departments to complete.

    3/5
  • 5. How much responsibility were you given during your placement?

    • I was given a lot of responsibility in my role, and was able to make decisions regarding refunds and discounts

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • The skills were not really relevant for my degree however I feel I can apply them to future job roles

    3/5

    The Company

  • 7. What was the general atmosphere in your office?

    • Lots of fun as the majority of the staff are young and enthusiastic

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • They have been running placement programmes for years so have a good set up

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • We were given training in all areas of business, not just specific to the job itself

    3/5
  • 10. What were the perks on your work placement?

    • Subsidised/Company Gym

    Financial Bonus

    Company Parties/Events
    3/5
  • 11. How appealing are future employment prospects within the organisation?

    • There are a variety of jobs within the company that are available

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Yes

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • The cost of living is expensive and similar to London.

    2/5
  • 14. What was the Nightlife like in the area you worked?

    • Fairly average, a few decent clubs and bars but nothing spectacular

    3/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Not many out of work opportunities

    2/5
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Details

Placement (10 Months+)

Customer Service

South East

June 2015

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