Customer Assistance Review

by Cummins

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.1/5
  • The Role
    3.4
  • The Company
    3.3
  • The Culture
    2.5

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • Good collegues to work with, happy place to work, first 6 months was hardly challenged, not much work and nothing materialized from what I was told I would be doing in my interview. Last 6 months more challenges more work. which has made things better.

    3/5

  • 2. To what extent did you feel valued by your colleagues?
  • Very valued, treated as equals and given lots of responsibilities

    4/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • Okay support

    4/5

  • 4. How busy were you on a daily basis?
  • some days hardly anything to do, to always busy.

    3/5

  • 5. How much responsibility were you given during your placement?
  • A fair bit, was trusted with whatever task I was given which was good.

    4/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • Improved on skills such as organisation and time management

    4/5

    The Company

  • 7. What was the general atmosphere in your office?
  • Very good, everyone is happy and cheerful. good atmosphere all rounf

    4/5

  • 8. How well organised was the overall work placement or internship set up?
  • Not very well, first 3 months the plan for me did not go to well, did not feel like there was a plan b. A lot was based on what was going on at the time, A lot of pre-planned work never materialized

    2/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • Was offered training, which was very good

    4/5

  • 10. What were the perks on your work placement?
  • 3/5

  • 11. How appealing are future employment prospects within the organisation?
  • If the job role matched was matched with actual employment it would be a fantastic place to work.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • Worked in a different building too all students

    3/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • Lived at home

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • Lived at home

    3/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • Yes

    3/5

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Details

Placement (10 Months+)

East Midlands

June 2015


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