Service excellence team leader Review

by Lloyds Banking Group

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.5/5
  • The Role
    4.8
  • The Company
    4.4
  • The Culture
    4.4

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • I really enjoyed my placement as it gave me an opportunity to develop new and existing skills. I enjoyed interacting with new people, and networking.

    5/5

  • 2. To what extent did you feel valued by your colleagues?
  • I felt my work was valued, and I enjoyed chatting to team members. I think as I wasn't directly working within a team it was hard to interact daily.

    4/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • My manger was fantastic and so were fellow members of the team. Always happy to help and advise me. I had regular catch ups and could always get help when needed.

    5/5

  • 4. How busy were you on a daily basis?
  • I was very busy which I loved. I had numerous projects that kept me engaged and focus. I owned the projects so it was great seeing them through from start to finish.

    5/5

  • 5. How much responsibility were you given during your placement?
  • I had complete ownership for my projects, so was given plenty of responsibility. I had objective to meet and organised meetings, giving members of my managers team work to do.

    5/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • I would like to be a teacher, so was particularly interested in developing my communication and people skills. With this in my mind my manger let me deliver presentations, and I got involved with colleague recognition, this has really helped me develop and I loved it!

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • Amazing! Completely different to other offices I have been in. The atmosphere was friendly, lively, busy and a great place to work.

    5/5

  • 8. How well organised was the overall work placement or internship set up?
  • It was set up fantastically. We had regular updates, Phone calls and my manager was happy for me to organise my own work.

    5/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • I had regular one to Ones, webinars and up dates. Everyone was keen for me to develop my skills, if I wasn't happy or wanted to know more I could ask. People were happy to help.

    5/5

  • 10. What were the perks on your work placement?
  • 3/5

  • 11. How appealing are future employment prospects within the organisation?
  • I would love to work for lloyds banking group, however I have wanted to be a teacher from a young age. Banking isn't for me, but I would recommend it to everyone else. I feel sad to leave and it will be hard to say goodbye to friends that I have made.

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • Absolutely first class. We got to live with fellow interns so was out most weekends. We was living in a new city so could explore and be a tourist. I loved it.

    5/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • Lloyds paid for our accommodation. Food was cheap, I walked to work. Drinks were expensive but we was in Edinburgh during the festivals.

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • Really good. The atmosphere of the festivals In Edinburgh were great. Loads of bars, clubs and restaurants. Too many to count.

    5/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • Loads, however I chose not too, I was saving my money for a holiday. I did help organise volunteering days though.

    5/5

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Details

Internship (1 Month+)

Business Management

Scotland

August 2015


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