Customer Manager Review

by Lloyds Banking Group

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.6/5
  • About You
    4.4
  • The Company
    4.4
  • Everything Else
    5.0

    About You

  • 1. To what extent did you enjoy the insight?
  • I believed it was incredibly useful as an insight into Lloyds and the wider world of finance itself.

    4/5

  • 2. To what extent did you feel valued during your time at the company or firm?
  • Obviously as an intern you're not vital to any operation but I still felt very valued - people were friendly to me and put hours into helping me grow in the workplace.

    5/5

  • 3. How much guidance/support did you receive during the insight?
  • I received quite alot of guidance and support, and if ever it was lacking then I could always ask and someone would help me.

    5/5

  • 4. To what extent did/will the skills you developed, and information you received, assist you in your degree studies and beyond?
  • I learnt many importan skills, such as time managament, customer handling and improving customer service. All of these will help me in my life and in any job.

    5/5

    The Company

  • 5. How well structured was the insight?
  • Fairly well structured, there was clear dates when stuff had to take place such as mid term reviews.

    4/5

  • 6. How was the general atmosphere during your insight?
  • Overall I found the work challenging when I had work, however sometimes due to where my placement was I didn't have alot of specific work, so time passed slowly then.

    4/5

  • 7. In terms of personal training and development, to what extent did the company or firm invest in you?
  • Alot of time was spent improving my skills and alot of resources - always got the feeling that Lloyds did want to invest in me.

    5/5

  • 8. To what extent did the insight help you to understand what it would be like to have a full time role with the company or firm?
  • This was the most important thing I learnt, I defintely understood what i meant to work full time by the end of my placement,

    5/5

  • 9. How much did the insight help you in understanding the company culture?
  • I quickly got a feeling of the ethics of Lloyds, and their wider ethos. An ethos that I enjoyed.

    5/5

  • 10. How valuable was the content in helping you to decide on your future career path?
  • Very helpful, really made me aware of what I did and didn't enjoy.

    5/5

    Everything Else

  • 11. Were you paid or reimbursed adequately for this experience?
  • Lloyds were very good at making sure I was financially secure doing my placement.


  • 12. Were there opportunities for networking and meeting other employees of the company or firm?
  • Loads of opportunities, it was fantastic. Even random people in the company were willing to take me on for a day.

    5/5

  • 13. How were the networking/ social event opportunities?
  • They fulfilled their purposed well.

    5/5

  • 14. Did you find out about activities that employees can get involved in outside of work?
  • Lloyds has plenty of scope for this with lots of charity work.

    5/5

  • 15. Would you recommend this insight to a friend?
  • I absolutely would, it is a high quality placement for a leading firm with a good salary and location.

    5/5

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Details

Insight / Vacation Scheme (< 4 Weeks)

Retail Banking, Business Management, Customer Service, Financial Management

London

September 2015


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